WADHA's CV
WADHA ALQAHTANI
Project Manager|Quality Management|Medical Laboratory Technologist
Profile summary
Project Manager with 3 years of experience across 3 organizations in the GCC region, specializing in medical laboratory technology and quality management. Skilled in process improvement, regulatory compliance, and cross-functional stakeholder coordination. Managed external quality assessment programs and executed digital transformation initiatives within laboratory information systems. Committed to maintaining high standards of quality assurance and operational efficiency.
Career highlights
Laboratory Quality Assurance: Managed two External Quality Assessment programs, RCPQAP and QMCD, achieving a 100 percent pass rate across all assessment cycles to date.
LIS Digitization Project Delivery: Executed end-to-end delivery of a Cerner LIS digitization initiative from planning through operational handover, managing over 16,700 records annually at zero data loss.
Workflow Optimization and Retrieval: Reduced sample retrieval time by 30 minutes per request through workflow redesign and supported reagent optimization initiatives that delivered waste reduction.
Strategic Management Certification: Completed the CMI Level 7 Certificate in Strategic Management and Leadership Practice alongside ISO 9001:2015 Lead Auditor training.
Key skills
Professional experience
Manages two External Quality Assessment programs and coordinates laboratory outreach initiatives directly with department management, overseeing process improvement priorities and clinical reporting projects within the Cerner LIS platform.
- Maintains a 100 percent pass rate across all assessment cycles for the RCPQAP and QMCD external quality programs.
- Delivered a Cerner LIS digitization initiative from planning through operational handover, managing over 16,700 records annually at zero data loss.
- Reduced sample retrieval time by 30 minutes per request through workflow redesign.
- Supported reagent optimization initiatives that delivered waste reduction and cost savings.
Projects
Planned and delivered 19 automated reports within the Cerner LIS in collaboration with the IT department, eliminating manual re-entry of patient information after registration. Configured the system so registered data and results populate automatically across reports without human intervention, reducing transcription errors and saving staff time.
CernerManage two External Quality Assessment programs, achieving a 100 percent pass rate across all assessment cycles to date. Responsible for cycle coordination, documentation, and corrective action tracking.
RCPAQAP QDMSRebuilding sample tracking across the extraction laboratory, designing a structured system for chain-of-custody and physical location mapping across the full sample inventory.
Excel CernerDeveloped an original quality improvement framework, CAPES (Corrective Actions, Analysis and Learning, People and Culture, Enabling Systems, Staffing and Sustainability), through MSc thesis research. Conducted 14 cross-functional interviews across six operational disciplines and applied Fishbone Root Cause Analysis to produce structured improvement recommendations.
ATLAS.ti Lucid Word Document Excel DocumentDelivered a CME-accredited workshop presentation to a multi-disciplinary healthcare audience on core laboratory requirements, specimen collection protocols, and confirmatory diagnostics for CCHF.
Education
- Master's Thesis: Human Errors in Medical Laboratories within a Quality Framework. Multicase study
- Developed the original CAPES Framework (Corrective Actions, Analysis and Learning, People and Culture, Enabling Systems, Staffing and Sustainability), a structured quality and excellence improvement model for complex, multi-function regulated organizations.
- Conducted 14 cross-functional interviews across six operational disciplines; mapped end-to-end process failure points using Fishbone Root Cause Analysis and produced strategic improvement recommendations.
Certifications
Languages
Arabic · Native
English · Professional